Terms & Conditions

Last updated: 15 July 2026

Welcome to ChargePK. These terms govern your use of the ChargePK website (chargepk.com), the ChargePK mobile applications for iOS and Android, and the services offered through them (together, the "Platform"). By using the Platform you agree to these terms. If you do not agree, please do not use the Platform.

1. What ChargePK is

ChargePK is a digital platform that helps electric-vehicle drivers in Pakistan find charging stations, view community-reported information (such as prices, timings, live status, and reviews), plan journeys, and request charging slot bookings at participating stations.

2. What ChargePK is not

ChargePK does not own or operate charging stations. Charging stations listed on the Platform are owned and operated by independent third parties. ChargePK acts solely as a facilitator connecting you with independently operated charging stations. Any charging session, payment, or dispute is strictly between you and the station.

3. Community information

Much of the information on the Platform — charger locations, prices, timings, live status, and reviews — is contributed by the community or by station owners. We moderate submissions but cannot guarantee that any information is accurate, complete, or current. Always confirm critical details (such as availability and price) with the station before travelling.

4. Bookings and advance payments

Participating stations may accept charging slot requests through the Platform. A request becomes a booking only when the station confirms it. Some stations require an advance payment, which is paid directly to the station (for example via RAAST or bank transfer) — ChargePK never holds or processes your money. The full rules, including no-show forfeiture and rescheduling, are set out in our Booking & Refund Policy, which forms part of these terms.

5. Acceptable use

We may remove content or restrict access to the Platform for violations of these terms.

6. No warranties

The Platform is provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or that any charger information is accurate.

7. Limitation of liability

To the maximum extent permitted by law, ChargePK shall not be liable for any loss, damage, injury, or dispute of any kind arising from or relating to a booking, a charging session, a payment made to a station, or a station's premises or services, nor for any indirect or consequential loss arising from use of the Platform.

8. Privacy

Our Privacy Policy explains what data the Platform collects and how it is used. ChargePK does not require user accounts and collects minimal data.

9. Changes

We may update these terms from time to time. The "Last updated" date above reflects the latest version. Continued use of the Platform after changes take effect constitutes acceptance of the updated terms.

10. Governing law

These terms are governed by the laws of the Islamic Republic of Pakistan, and any disputes are subject to the exclusive jurisdiction of the courts of Pakistan.

11. Contact

ChargePK is operated by Fahad Hassan. Questions about these terms: [email protected].